Your well-being is our priority

22 Bets' Responsible Gambling Policies & Protection Tools

Betting is for entertainment, not for solving problems. At 22 Bets, you have access to Deposit Limits, Self-Exclusion, Cooling-Off, and more — tools designed to help you stay in control. Everything is explained clearly on this page.

Protection Tools Active 18+ Only Fully in Bengali 24/7 Support
18+
For Adults Only
6
types of protection tools
24/7
Support in Bengali
5 min.
To set up Self-Exclusion
Last Updated: 1 January 2026  |  This policy applies to all services offered by 22 Bets.
Section 1

What Responsible Gaming Means

22 Bets Think of betting as entertainment — just like watching a film or enjoying a cricket match. But like any form of entertainment, it comes with limits. Stay within those limits and it's fun; cross them and problems begin.

Responsible gaming means enjoying betting while sticking to your budget, keeping a clear head, and staying mindful of your responsibilities to your family. Every 22 Bets account comes with tools designed to help you maintain that balance.

We don't believe betting more leads to earning more — that's not how we operate. Our goal is for every player to stay happy and healthy over the long term, and to trust 22 Bets as a place for entertainment.

Keep in mind: Betting is entertainment, not a source of income. If you ever feel that betting is affecting the important things in your life, use the tools and support available on this page.

Every member is informed of these core principles before they even register with 22 Bets — because we believe an informed player is a happy player.

Section 2

Recognizing the Signs of Problem Betting

People often don't realise their betting habits are heading in the wrong direction. Answer the questions below honestly. If most of your answers are "yes", it may be time to seek help.

To recover lost money Placing more bets than usual? Finding yourself thinking "this one bet will win it all back" over and over?
Keeping your betting a secret Hiding it from family or friends? Lying about where the money went?
Tried to stop betting Want to stop but feel like you just can't?
Bills, food, or household expenses Using it for betting? Borrowing money just to place bets?
Feeling restless when not betting Or are you feeling irritable and stressed? Are you turning to betting to take the edge off?
Set a fixed budget Playing within your limits and walking away with a smile when you lose? That's healthy betting.
If you recognise any of these signs in yourself, don't be embarrassed. It's not a weakness — it's a sign of self-awareness. Seeking help takes courage. Make use of the tools and support options listed below.
Section 3

Introducing 22 Bets' Protection Tools

Every 22 Bets member account comes with six distinct protection tools. These aren't restrictions — they're a way for you to take control of your own experience.

Deposit Limit

Decide in advance how much you can deposit per day, week, or month. Once your limit is reached, no further deposits will be allowed.

Loss Limit

Set a cap on how much you can lose in a given period before betting is paused. Stay protected from significant losses.

Session Time Limit

Set how long you want to play in a single session. Once that time is up, you'll be logged out automatically.

Cooling-Off Period

If you need a short break, you can temporarily pause your account for anywhere from 24 hours up to 6 weeks.

Self-Exclusion

Keep your account closed for an extended period or permanently. Once this mode is active, you won't be able to reopen your account before the set period ends.

Betting History Review

You can view a full record of all your bets and transactions at any time. Understanding your own habits is the first step toward staying in control.

All these tools are available in Account Settings. Some setting changes include a 72-hour cooling period to prevent impulsive decisions made in the heat of the moment. Raising a Limit Takes time, but Lowering a Limit Takes effect immediately.
Section 4

How to Set a Deposit Limit

A deposit limit is the simplest and most effective protection tool available. Once set, you won't be able to deposit beyond your chosen limit — even accidentally. Here's how to set one, step by step:

1
Log in to your account
Log in to 22 Bets with your username and password.
2
Go to Account Settings
Click your profile icon in the top right corner, then go to "Settings" or the "Responsible Gaming" menu.
3
Select Deposit Limit
Choose daily, weekly, or monthly — whichever works for you — and enter the amount.
4
Confirm
Limits take effect immediately upon submission. A confirmation will be sent to you by SMS or email.
5
To increase a limit
Reducing a limit takes effect straight away. Increasing one requires a 72-hour waiting period — this is deliberate.

You can set a bet limit alongside your deposit limit. Deciding in advance how much you'll wager on a single match or session makes it much easier to stay in control.

Section 5

Self-Exclusion – Take an Extended Break

Self-exclusion is the most powerful protection tool available. You should consider this option when you feel you need a longer break from betting — or want to stop altogether.

22 Bets offers three self-exclusion options:

  • Short-term (1–6 months): Your account is locked for the chosen period. You won't be able to log in or make deposits during that time.
  • Long-term (6 months – 5 years): For longer breaks. Once the period ends, you'll need to contact support to reactivate your account, and a 7-day review period will apply.
  • Permanent Closure: Choose this option if you want to permanently close your account. This cannot be reversed.
While Self-Exclusion is active, 22 Bets will not send you any promotional messages. Please withdraw any remaining balance before activating exclusion.

To activate Self-Exclusion, go to Account Settings or email us directly at support@22bets.click. You can also make the request via live chat. Our team will guide you through the process without any judgment.

Section 6

Cooling-Off Period – Take a Break

A cooling-off period is a lighter alternative to self-exclusion. If you've had a big loss or feel like you've been betting too impulsively and just need a short break, you can take a cooling-off period ranging from 24 hours to 6 weeks.

  • You cannot log in to your account during a cooling-off period.
  • Your account is reactivated automatically once the period ends.
  • No promotional communications are sent during this period.
  • Can be activated instantly from Account Settings.

A cooling-off period is a healthy habit — stepping back after a win or a loss helps you keep a clear head. See it not as a sign of weakness, but as a mark of self-awareness.

Section 7

Minor Protection

22 Bets strictly enforces a no-under-18 policy. Date of birth is verified at registration, and a national ID may be requested in cases where eligibility is in doubt.

If you have children or teenagers at home who have access to your phone or computer, please take the following steps:

  • Never share your 22 Bets account password with anyone.
  • Using biometric lock on your phone.
  • Using parental control software on your child's device.
  • Don't leave a session open and idle after logging in.
If you know of a minor using 22 Bets, please report it immediately to support@22bets.click. We will close that account and arrange for any deposited funds to be returned.
Section 8

Where to Find Help

If you ever feel that betting is becoming a problem, you don't have to face it alone. 22 Bets is always here for you. Our team of trained support agents is ready to help — with zero judgement.

  • Live Chat: Chat with us in Bangla, 24/7. Average response time under 2 minutes.
  • Email: Email us at support@22bets.click. You'll typically receive a reply within 1–2 hours.
  • Account Settings: Go to Settings to activate any tool directly — no need to contact support.
  • FAQ page: Frequently Asked Questions On the FAQ page You will.
Keep in mind: Asking for help isn't admitting defeat — it means you're taking responsibility for yourself and your family. 22 Bets always respects your decisions.

For professional help with problem gambling, speak with a mental health specialist or a trusted family member. Mental health services in Bangladesh are becoming increasingly accessible, and seeking support is completely normal.

Why Responsible Gaming at 22 Bets Is Different

On many sites, responsible gaming is just a page. At 22 Bets, it's part of every decision we make.

All Tools in Your Hands

Deposit limits, loss limits, session time — you can set all of these yourself directly from Account Settings. No need to wait for support.

Full Support in Bengali

If you need help using the protection tools or run into any issues, Bengali-language support is available 24/7. Language will never be a barrier to getting help.

Limit reductions take effect immediately

Reducing a limit or activating an exclusion takes effect immediately. Increasing a limit requires a 72-hour waiting period — this is an intentional safeguard.

No Temptations During Exclusion

No promotional emails or bonus offers are sent during a self-exclusion or cooling-off period.

Non-Judgmental Support

Sharing a problem with us means no questions and no judgment. The 22 Bets support team is trained to help with complete confidentiality.

Betting History Analysis

A chance to review your own betting patterns — which days you bet the most, how much you've lost — so you can better understand your own habits.

Check Yourself

Review this checklist once a week. If all your answers are "yes," you're on the right track.

I bet for entertainment, not to chase losses.

I set a betting budget in advance and stick to it.

I don't bet at the expense of family time or work.

I can accept a loss and don't immediately chase it with another bet.

I'm being honest with my family about my betting.

I don't bet with borrowed money or household funds.

General Enquiries

Yes, absolutely. The 22 Bets website is fully optimized for mobile browsers. Just open 22bets.click in Chrome, Firefox, or your phone's default browser and you'll get an experience just like a web app. From Sports Betting to Live Casino — everything runs right in the browser. That said, installing the app does come with a few extra perks: push notifications, biometric login, faster load times, and a data-saving mode. On Bangladesh's 3G or 4G networks, the app tends to perform a bit better than the browser. But if you're short on storage or simply don't want to download anything, the browser version covers everything you need — Account Settings, responsible gaming tools, deposits, and withdrawals are all available there.

22 Bets operates under an international gaming licence, which means the platform is subject to regular audits and must meet specific financial and technical standards. There are several ways to verify that your money is safe. First, funds deposited by users are held in a segregated account separate from the company's own funds, so you can withdraw under any circumstances. Second, all transactions are protected by TLS 1.3 encryption. Third, the site carries an SSL certificate — the padlock icon next to the address bar in your browser confirms your connection is secure. Fourth, RNG certification means every game outcome is independently verified by a third party. Taken together, these measures make 22 Bets one of Bangladesh's most trustworthy platforms. If you have any doubts, feel free to ask our support team directly.
Need help? We're here for you.

For any responsible gaming support, get in touch directly. Chat with us in Bengali via live chat 24/7, or send us an email: support@22bets.click – No question is too small, and there's no judgement here.

A Safe & Responsible Platform

Join 22 Bets – Play for Fun, Stay in Control

Over 5 million Bangladeshis trust and enjoy 22 Bets. Register today and get a 100% welcome bonus on your first deposit.

বাংলা