22 Bets' Privacy Policy – Your Data Is Our Responsibility

This Privacy Policy 22 Bets and a clear commitment to data protection between it and its members. When you use the 22 Bets website or mobile app, certain information is collected. This policy explains in detail what information is collected, why, and how it is used.

We believe your data belongs to you, not us. 22 Bets collects only the information necessary to provide its services and protects it with the highest level of security. Under no circumstances is your personal data sold to advertisers or third parties.

This policy is written in full because 22 Bets believes every member has the right to understand everything in clear, accessible language. If any part is unclear, please contact support.

22 Bets collects two types of data — what you provide directly, and what is gathered automatically. Details are outlined below:

Collected data is used only for specific, defined purposes. 22 Bets does not misuse any data or use it beyond its intended scope. The primary reasons for using your data are:

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Verifying identity to prevent fraud and money laundering.
• Providing customer support and resolving issues.
• Improving platform security and system performance.
• Fulfilling legal obligations.
• Adhering to responsible gaming standards and providing support in cases of suspected addiction.
• With your consent, to keep you informed about relevant offers and promotions.

Please note that 22 Bets never uses your data to market on behalf of other companies. Your usage patterns are analyzed solely to improve your platform experience — not to push you toward placing more bets.

22 Bets does not share or sell your personal information to any advertisers or commercial third parties. Information is only shared in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions with bKash, Nagad, or your bank is shared.
• Technology Partners: Game providers such as Evolution Gaming or Pragmatic Play – only the data necessary to operate the games.
• Legal Authorities: Data may be provided in response to lawful requests from government or regulatory authorities.
• Fraud Prevention: In the event of suspicious activity, minimal data may be shared with security services.

22 Bets uses industry-leading technology and practices to protect your data. It is not just about keeping a password — the entire system is built with security at its core.

Please note, however, that no platform can guarantee 100% security on the internet. It is important that you also take precautions on your end — such as using a strong password, not sharing your login credentials with anyone, and exercising caution when using public WiFi.

22 Bets uses cookies on its website and app to enhance the user experience. Cookies are small text files stored on your device. They do not reveal your personal identity but do remember your preferences and session information.

You can disable optional cookies from your browser settings. Keep in mind, however, that turning off essential cookies may cause certain key features of the site to stop working.

You have certain specific rights regarding your account information at 22 Bets. To exercise these rights, email us at support@22bets.click.

22 Bets does not retain data longer than necessary. However, certain data must be kept for a defined period due to legal obligations. The retention periods for different types of data are outlined below:

• Account information: For the full duration your account is active, and for 5 years after it is closed.
• Transaction Records: Retained for a minimum of 5 years for legal compliance.
• Betting History: Retained for up to 3 years after account closure.
• Support conversations: Retained for up to 2 years to help improve service quality.
• Technical logs: Retained for 90 days for security purposes.
• KYC Documents: Retained for 5–7 years in accordance with legal requirements.

22 Bets strictly does not provide services to anyone under the age of 18. Date of birth is verified at registration, and identity documents may be requested in cases of doubt.

If a minor has managed to open an account and this comes to our attention, the account is immediately closed and any deposited funds are returned. We never knowingly collect or retain data from minors.

22 Bets may update this Privacy Policy when necessary. A notice will be sent to your registered email address before any significant changes take effect. The date of the most recent update is shown at the top of the page.

Continued use of the site after an update is considered acceptance of the revised policy. We recommend reviewing the policy after each update. If you disagree with any changes, you have the right to close your account.

For any policy-related questions, please contact us directly support@22bets.clickto get in touch.